We’ve introduced a suite of enhancements that redefine how diagnostics teams manage operations across their workflows. Informed by feedback from partners across our diagnostics network, these updates strengthen control, clarity, and scalability — helping teams operate with greater precision and confidence across the Hurdle platform.

Product Catalogue Enhancements: Precision and Speed

The Shop module has been rebuilt for precision and speed. Enhanced search now scans across product names, biomarkers, and descriptions simultaneously — so you can locate assays or kits by function, target, or biomarker profile in seconds.

Sorting and filtering tools adapt to operational needs, including alphabetical, price, or biomarker-based sorting, with quick filters by collection method.

Order Management Enhancements: Clarity and Control

Order Management has been redesigned to improve clarity and operational control. Enhanced layouts improve readability, while flexible text selection allows teams to extract data directly into their systems without breaking workflow.

Orders can now be created and tracked in one consistent view, giving partners a unified experience across the platform and reducing the need to switch between systems.

 

Customer Search Enhancements: Traceability and Speed

The Customer view now includes flexible search and filtering across patient and order records. Partial-match and domain-level search make it easy to locate records even when only partial identifiers are available — ensuring every diagnostic workflow remains traceable and auditable.

These capabilities are particularly valuable for distributed networks managing multiple labs and testing programmes, where maintaining data integrity and rapid record retrieval are critical to operations.

 

Developer Experience: Integration, Simulation, and Control

The Developer workspace now provides a unified environment for managing integrations and testing diagnostic data flows.

From generating API credentials to configuring webhooks or simulating orders in sandbox mode, every function is designed to give partners greater confidence and control in how they connect to Hurdle infrastructure.

Key capabilities include:

• Test Data Simulator – Generate realistic diagnostic data in a sandbox environment without affecting production. Simulate orders, results, and event triggers to validate end-to-end workflows before launch.
• API Key Management – Securely create, rotate, and retire credentials directly within the platform.
• Webhook Configuration – Configure and test real-time event notifications. Improved error handling now provides clear diagnostic feedback, reducing integration time and friction.

Design System Enhancements: Consistency That Scales

Across the platform, the design system has been refined to create a more cohesive, accessible, and reliable experience for diagnostics teams. These changes strengthen consistency between modules, ensuring that key workflows — from product management to order tracking — feel unified and predictable at scale.

Key updates include:

• Improved contrast, typography, and spacing for greater clarity during high-volume operational use.
• Enhanced error messaging with clear guidance and actionable steps for faster resolution.
• Adaptive layouts and dark/light modes to support accessibility across different environments and working conditions.

By focusing on usability and resilience, these updates help diagnostics teams work with precision — even as operations expand across multiple partners, labs, and regions.

 

Looking Forward: Scaling Diagnostics Infrastructure

These enhancements mark the next step in evolving Hurdle as the infrastructure layer powering modern diagnostics operations. By strengthening the workflows that matter most — product management, order handling, customer records, and technical integration — we’re helping diagnostics companies operate with greater speed, reliability, and control.

As the network of Hurdle partners continues to grow, we’ll keep refining the systems that enable diagnostics to scale globally — unifying data, improving visibility, and removing friction from every process. Your feedback remains at the centre of that evolution.