Skip to content
Hurdle
Article · Compliance & Regulations

Delivering High-Quality, Seamless Patient Care


Delivering High-Quality, Seamless Patient Care

As part of the selection process, we look at a range of qualifications to ensure that we are selecting the best services for our patients and to have a service that adheres to the highest clinical quality standards. All our lab partners have UKAS and ISO 15189 accreditations so we can be assured of accurate results every time.

Across our network, our clinics offer various opening hours, from partners who can provide a modern and comfortable environment. All our carefully selected partners are CQC registered with qualified staff, offering private areas for the blood draw to take place. Most of which have additional services available to enable us to offer more than just phlebotomy in the future.

As part of our thorough onboarding and integration processes with our clinic partners and labs, we conduct patient-journey end to end testing that is initially data based and then with a selection of volunteers before we launch. This ensures that we consistently deliver the best service possible and account for any potential issues that could arise and stay ahead of them.

We are delighted to offer a kit free experience for our patients. This means that once the patient has booked their appointment they can just turn up and be guided through the experience and once the sample has been sent to the lab, they simply wait for the results to be delivered electronically.

Our work is not yet complete, we are continuing to work hard to further expand the network geographically to have a truly nationwide service.

Read nextHurdle attains certification for DCB0160: Clinical Risk ManagementRead the article →
Rebecca Gasper

Head of Operations

As a Senior Leader and Head of Operations with over 10 years of experience in the private healthcare sector, Rebecca has a track record of effectively liaising with management and operational stakeholders to deliver sustainable services. Her career journey includes navigating the complexities of both large corporate environments and agile start-ups, each contributing uniquely to her expertise in enhancing healthcare operations and service delivery.

Working on something similar? We can talk through how Hurdle would approach it.

Talk to us →
Delivering High-Quality, Seamless Patient Care — Hurdle